You're in safe hands with Cover-More Travel Insurance With an annual turnover globally of in excess of £50 million and 15 years of consecutive profits, when you choose a Cover-More Travel Insurance policy you are dealing with an established and successful business. ... and we're here 24X7! Cover-More offers you the added convenience of your own 24 Hour assistance team. This team is available 365 days a year to assist you in your time of need.

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We look forward to serving you
We hope you choose Cover-More Travel Insurance when you next travel and look forward to being at your service.

Any loss, damage or delay to baggage etc. whilst in the custody of carriers (airline, transport company, etc.) must be notified immediately in writing to such carriers (but in any event within 3 days) and a Property Irregularity Report obtained.

Any loss or theft must be reported to the police (and hotel management if applicable) within 24 hours of discovery and a written report obtained.

If you need to make a claim, claim forms are avaliable:

• by downloading a Claims Form (PDF) or
• by contacting Cover-More on:

Emergency assistance can be arranged for Advantage Travel Insurance policyholders around the world, 24 hours a day, for emergency services related to:

• Medical
• Evacuation
• Repatriation
• Hospital
• Travel
• Legal

For 24 hour emergency assistance
Whilst in the USA, Canada, the Caribbean or Mexico:
USA or Canada: 1800 709 3422 (toll free)
Caribbean or Mexico: 1819 566 1513

From anywhere else in the world, please call:
Ph: +44 870 242 0124

Important
It is a requirement of the travel insurance policy that you notify the emergency assistance team if:
• You are admitted to hospital or if you anticipate that your medical and related expenses are likely to exceed £500 (or equivalent in local currency).

• You have to return to the United Kingdom or Channel Islands (the emergency assistance company must authorise this).

When you Call
When contacting our 24 hour emergency assistance team, you will need to:

• Quote your travel insurance policy number;
• Provide a phone number to be contacted on; and
• Quote the your policy IGCS number:
• IGCS1525 (“Options” & “Essentials”)
• IGCS1425 (Business); or
• IGCS1426 (Corporate)